Shipping policy

Shipping Methods

The specific shipping method used for your order will depend on the product type and delivery location. We offer two shipping options for all orders: Free Shipping and VIP Shipping.

  • Free Shipping is included at no additional cost.

  • VIP Shipping is available for an additional $6.99, offering faster delivery.

Shipping Duration

  • Free Shipping: Orders typically arrive within 7–12 business days.

  • VIP Shipping: Orders typically arrive within 5–7 business days.

Please note that delivery times are estimates and may vary due to factors such as carrier delays, peak demand periods, weather conditions, or other unforeseen circumstances.

Shipping Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email. This email will also contain your tracking number, which you can use to track the status of your shipment.

Shipping Delays

While we strive to deliver your order within the timeframe stated above, delivery dates cannot be guaranteed due to potential unforeseen delays by the courier or due to other external factors. In the event that a delay occurs, we will do our best to keep you informed.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible. If the order has not yet been shipped, we will process the cancellation and issue a full refund. If the order has already been shipped, we cannot guarantee the cancellation.

Damaged or Lost Packages

If your order is damaged during shipping, or if it never arrives, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Updates to this Shipping Policy

We reserve the right to update this Shipping Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.